Privacy
Privacy policy
Last updated: 10 November 2026.
At Via Podium, we build the road with you. That starts with trust. This policy explains, in plain words, what personal information we collect, why we collect it and how we protect it.
1. Who we are
Via Podium, 2300 Boulevard Alfred-Nobel, Saint-Laurent, QC H4S 2A4. Site: viapodium.com.
This policy covers our website, forms, appointment booking, emails and conversations at our events, such as trade shows.
2. The person in charge of your information
Our person in charge of the protection of personal information is:
- Mihaela Olariu, President and Founder
- Email: contact@viapodium.com
- Phone: +1 (514) 220-8613
For any question, request or complaint, write to her directly.
3. The information we collect
We collect only what we truly need.
| What we collect | How | Why |
|---|---|---|
| Name, company, job title, email, phone | Contact form, appointment booking, business card or booth form | To answer your request, book a call and follow up |
| Company size, tools you use, your needs | Forms, questionnaires, conversations | To prepare a useful call and a fitting offer |
| Your choice to receive our emails | Checkbox, business card handed to us, business exchange | To send news and invitations, as Canada's Anti-Spam Legislation (CASL) allows |
| Technical data: IP address, browser, pages visited | Cookies and site tools | To run, secure and improve the site |
| Billing information | When you become a client | To bill our services and meet our tax obligations |
You can refuse to give us any piece of information. If you do, we may not be able to handle some requests. You can always reach us by phone or email instead of a form.
4. Cookies and tracking tools
Our site uses essential cookies to work (for example, to remember your language). These cookies are always on.
Other cookies, such as audience measurement or advertising cookies, are off by default. They turn on only if you accept them in the cookie banner. You can change your mind at any time in that banner.
Tool we use: Odoo Website.
We do not use any technology that identifies you, locates you or builds a profile of you without your consent.
5. Who can see your information
Inside Via Podium, only people who need it for their work can see it: management, sales and client service, the technical team and accounting.
We never sell your personal information.
We share it only with suppliers who help us deliver our services, such as:
- Odoo S.A. — hosting for our website, client relationship management and marketing emails
- Google (Google Workspace) — email and work documents
- Our marketing consultant (GK|BC Leadership), who helps us follow up on requests
Each supplier must protect your information and use it only for the service it provides to us.
6. Information stored outside Quebec
Some suppliers, including Odoo and Google, may store your information outside Quebec. Before any transfer, we check that your information will be properly protected there, as the law requires.
7. How we protect your information
- Password-protected access with two-step verification
- Access limited by each person's role
- Data kept inside our systems, not in personal files or printed lists
- Secure site (HTTPS)
If a privacy incident creates a risk of serious harm, we will notify you and the Commission d'accès à l'information as soon as possible.
8. How long we keep it
We keep your information only as long as we need it:
- Prospects and event contacts: up to 2 years after our last exchange, unless you become a client
- Clients: for the length of the business relationship, then 7 years for tax and accounting obligations
After that, we destroy it or make it anonymous.
9. Your rights
At any time, you can:
- Know what information we hold about you and get a copy
- Correct information that is wrong or incomplete
- Withdraw your consent, for example by unsubscribing from our emails (every email includes a link)
- Ask us to delete your information once we no longer need it
- Get your information in a structured, commonly used technological format
- Ask for de-indexing of information, in the cases the law allows
Write to our person in charge (section 2). We will answer within 30 days. We may ask you to confirm your identity.
If you are not satisfied with our answer, you can file a complaint with the Commission d'accès à l'information du Québec: www.cai.gouv.qc.ca.
10. Changes to this policy
We will update this policy when our practices change. The date at the top shows the latest version. If a change is significant, we will announce it on the site.